Refund & Returns Policy
This Refund & Returns Policy explains the terms under which refunds may be issued for services purchased from AS Media Hub. As we provide digital services, please read this policy carefully before ordering.
Digital Products
All our products (IPTV subscriptions, reseller panels, and related services) are digital. Because access is delivered instantly or shortly after payment, they are generally non-returnable once activated.
Free Trial
Where available, we offer a free trial so you can test the service before purchasing. We strongly recommend using the trial to confirm the service works on your device and network before placing a paid order.
When a Refund May Apply
A refund may be considered if:
- You were charged but did not receive your subscription or access, and we are unable to resolve it.
- The service is completely non-functional from our side and cannot be fixed within a reasonable time.
When a Refund Does Not Apply
- You changed your mind after the subscription was activated.
- The issue is caused by your own device, internet connection, or ISP restrictions.
- You did not use the available free trial before purchasing.
- Your access was suspended due to misuse or violation of our Terms.
How to Request a Refund
To request a refund, contact us with your order details within a reasonable time of purchase. We will review each request individually and respond as quickly as possible.
Contact Us
- Email: Livecline@gmail.com
- WhatsApp: +92 344 7401050